Documents
Data Protection
Data that reaches CBE Electrical Contractors Ltd through this website is treated the small-business way: gone into with care, kept no longer than needed, and explained here without jargon.
Who controls it
The controller is CBE Electrical Contractors Ltd, Companies House No. 17431085, Unit 3B Edison Court Ellice Way, Wrexham LL13 7YT. Phone and email - +44 7344 469824 and [email protected] - handle every question, including ones about data.
Why we process it
One purpose only underneath this website: replying to what you write. The lawful basis is performing or preparing a contract at your request (Article 6(1)(b) UK GDPR) and our legitimate interest in replying to correspondence about our trade (Article 6(1)(f)).
What reaches us
Only what you put into the email: usually a name, a phone number, an address for the job and a few lines of description. Please leave out documents nobody asked for.
How the form behaves
The contact button launches your own email application. No form data touches our website - nothing there to store a copy in, and nothing sold or shared further.
Who reads it
Nobody but the company itself, plus the processor that supplies our email. It is never passed on for marketing, never sold, and never handed to another contractor without your say-so.
Keeping, and for how long
Enquiry mail that does not become a job is held with our correspondence and cleared when the matter closes or at the next filing review. Work files stay as retention law requires.
What people write about here
Mostly wiring that needs a look at a rental property, a board scheduled for renewal, or a charger to be fitted - which is what the message box is suited to.
Rights you can use
Access, correction, erasure, restriction and objection are all available on request. Send the request by phone or mail and it is answered inside one month.
Raising a complaint
Say it to us first - direct complaints get examined at once. If you remain unsatisfied, the Information Commissioner's Office at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF handles data protection complaints in the United Kingdom.